My Aged Care

Help to get you started with the Australian Government’s pathway to aged care services.

It would be our privilege to care about you

My Aged Care is the Australian Government’s starting point on your aged care journey. It gives you access to government-funded services like ours, that will give you the level of independence you’re after.

Our Care Coordinators can help you through the three step process to ensure your care requirements are affordably met.

Need Help?

Contact our friendly care coordinators.

Getting Started with My Aged Care

Assist you with every step. Our care team is here to guide you. If you like, you can choose to always speak to the same person to receive the highest continuity of care.
Applying for Home Care Package - Step 1

Contact Accept Care

We have lots of options to help you stay in your own home longer. Accept Care services can include help with domestic chores, transport, social support, nursing, respite, transition, palliative care and more.

Browse our list of services to consider what level of support is right for you.

Our Home Care Packages are tailor made to suit your situation with an individualised care plan. We have continuity of caregivers and 24hr on-call support.

Phone: (08) 8251 5186

Applying for Home Care Package - Step 2

Apply for Funding

Register with My Aged Care

Through My Aged Care, your care needs are assessed and your eligibility and entitlements to funding are determined by the Australian Government. This makes accessing government-funded aged care services like ours much more affordable.

Call 1800 200 422 or visit myagedcare.gov.au – set aside at least 20 minutes to register with My Aged Care.

You’ll need to provide your personal details, including Medicare information and answer a series of questions about the sorts of tasks that you can or cannot complete at home.

Our Care Coordinators can help you apply and answer any questions you have during any stage of the process. You can also have a friend, family member or other representative register on your behalf.

Already registered?

Great – get in touch with our Care Coordinators to set up an individualised care plan. We can also help you change over from another provider.

Get an Aged Care Assessment

Once registered with My Aged Care, an Aged Care Assessment Team member will schedule a home visit to complete the assessment of your care needs. This will determine if you need a Home Care Package, short-term care or and aged care home. They’ll run through a series of questions and discuss your preferences with you.

Learn more about the assessment process from My Aged Care.


Applying for Home Care Package - Step 3

While you wait

It may be several weeks before your home visit is scheduled and completed so Accept Care offers privately funded care options you can access while you wait.

Talk to our friendly care coordinators about this option if you need support sooner. 

What’s next?

Once you’ve been assessed and assigned a referral code to access home care services, subsidised care can begin.

The outcome of your assessment from My Aged Care also details which services will be funded. Your level of subsidy determines what fees you will be required to pay for the services you need.

One of our Care Coordinators can take you through all your options and discuss the costs which comprise of:

  • Basic daily fee (waived by Accept Care)
  • Administration and care management fee
  • Income tested fees.

Learn more about Accept Care’s Home Care Package fees

Once we’ve developed your individualised care plan, we’ll sort out the paperwork and get the services you need delivered.

Client Testimonial

“Accept Care assists me with house cleaning, shopping, transport, meal preparation and nursing care. They have been absolutely fabulous. My Home Support Worker is so lovely, I wouldn’t go anywhere else.”

Client with a Home Care Package

Looking to switch?

Call our friendly care coordinators on (08) 8251 5186 to find out more about switching.

accept care - help with home care package

Don’t know where to start?

We can guide you through applying for a Home Care Package and assist you every step of the way.

Call us on (08) 8251 5186 or complete the form below and we will ring you.