Government subsidised home care services

Understanding Support At Home

Discover the new Support At Home funding program and how it will impact you!

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What's new?

You can now receive as much as $78k in home care funding, and other supplemental funding to remain living independently at home.

When?

From 1 November 2025, the Support at Home program replaces the Home Care Packages and Short-Term Restorative Care schemes.

Who is affected?

All participants now come under the Support at Home rules, but they differ for Grandfathered & Transitional participants. Scroll to learn more.

Download the Quick Guide!

This simple Support At Home Quick Guide breaks down the new services categories, fees & costs, how budgets & co-payment work and more!

Get your guide

At a glance

5 Key Support at Home changes

You no longer pay package management fees, and a maximum of 10% of your funding towards care management.

Instead, you will pay a higher hourly rate for each service, with the overall result adding up to more service hours for most participants.

Download our quick guide for more

There are now eight Home Care funding levels, which provide up to to $78K each year to help you live independently at home.

You may also receive up to

$15k for Assistive Technology
$15k for Home Modifications
$12k for Restorative Care; and
$25k for End of Life supports

Services are now categorised as Clinical, Independence & Daily Living - with different fees for each.

Clinical services are covered in full by your home care funding, but Independence & Daily Living services will require some co-payment, depending on whether you are a full pensioner, part pensioner or self-funded retiree.

Download the Quick Guide for more on fees

Most people will need to pay some of the cost of home care services under Support At Home

The rules are different depending on when you were approved for fuding.

Grandfathered participants - if approved for a Home Care Package before 12 September 2024 you won't pay fees under Support At Home if you weren't already, and if you were paying some fees you, you'll be no worse off.
Transitional participant - if approved for home care funding after 12 Sept 2024 and before 1 November 2025, you will transition from the old to new system & will pay some fees towards your care.
New participants - if approved for home care funding after 1 November 2025, you will be also be required to pay some fees towards your care.

See our factsheets below for more details

All aged care funding assessments are done by a Single Assessment workforce

Simply register with My Aged Care and apply for an assessment, to begin your home care journey. One consistent assessment team will now assess your needs, including re-evaluating your needs as they change.

Visit www.myagedcare.gov.au
Call 1800 200 422

Mon - Fri 8am - 8pm
Saturday 10am - 2pm

Get Started

Which rules will apply to you?

Use these factsheets to easily understand the rules for Grandfathered and Transitional participants, and how you'll be affected.

Grandfathered participants are those approved for a home care package before 12 Sept 2024, including those currently on the waitlist.

Transitional participants are those approved for a home care package after 12 Sept 2024 and before 1 November 2025.

Open factsheets here:

For Transitional Participants For Grandfathered Participants

Your top questions about Support at Home answered!

Discover more about Support At Home will by simply opening this easy-to-read factsheet including the top 20 most common questions about Support at Home.

Get factsheet

Is your current provider talking to you about Support At Home?

If not, maybe it's time to talk to us. We're eager to help!

Call now on (08) 8251 5186

Email our team

Understanding Support At Home

What's new?

You can now receive as much as $78k in home care funding, and other supplemental funding to remain living independently at home.

When?

From 1 November 2025, the Support at Home program replaces the Home Care Packages and Short-Term Restorative Care schemes.

Who is affected?

All participants now come under the Support at Home rules, but they differ for Grandfathered & Transitional participants. Scroll to learn more.

Download the Quick Guide!

5 Key Support at Home changes

You no longer pay package management fees, and a maximum of 10% of your funding towards care management.

There are now eight Home Care funding levels, which provide up to to $78K each year to help you live independently at home.

Services are now categorised as Clinical, Independence & Daily Living - with different fees for each.

Most people will need to pay some of the cost of home care services under Support At Home

All aged care funding assessments are done by a Single Assessment workforce

Which rules will apply to you?

Use these factsheets to easily understand the rules for Grandfathered and Transitional participants, and how you'll be affected.

Your top questions about Support at Home answered!

Even more helpful resources

Is your current provider talking to you about Support At Home?

Call now on (08) 8251 5186

Support at Home

NDIS

Allied Health

Contact Us

Understanding Support At Home

What's new?

You can now receive as much as $78k in home care funding, and other supplemental funding to remain living independently at home.

When?

From 1 November 2025, the Support at Home program replaces the Home Care Packages and Short-Term Restorative Care schemes.

Who is affected?

All participants now come under the Support at Home rules, but they differ for Grandfathered & Transitional participants. Scroll to learn more.

Download the Quick Guide!

5 Key Support at Home changes

You no longer pay package management fees, and a maximum of 10% of your funding towards care management.

There are now eight Home Care funding levels, which provide up to to $78K each year to help you live independently at home.

Services are now categorised as Clinical, Independence & Daily Living - with different fees for each.

Most people will need to pay some of the cost of home care services under Support At Home

All aged care funding assessments are done by a Single Assessment workforce

Which rules will apply to you?

Use these factsheets to easily understand the rules for Grandfathered and Transitional participants, and how you'll be affected.

Your top questions about Support at Home answered!

Even more helpful resources

10 Misconceptions About The Support At Home Program

Support at Home changes for Grandfathered participants | Factsheet

Support at Home changes for Transitional participants | Factsheet

Is your current provider talking to you about Support At Home?

Call now on (08) 8251 5186

Support at Home

NDIS

Allied Health

Contact Us