About us
Our story
Accept was founded over 25 years ago, to provide Adelaide communities with compassionate flexible care, that would make a real difference each day.
years of community support
local post codes & neighbourhoods
lives & stories shared
hours of home support service for locals
Community embedded
We set out to always keep people at the centre, and hold true to our values of honesty, compassion, respect, accountability and excellence.
Today, our growing impact in the community reflects our dedication to our vision, and those we serve.
We approach everything we do from the perspective of our clients and based on each person's values, preferences, expressed needs, beliefs and cultural needs, family situation and lifestyle.
Our clients, their families and their long-term carers are an integral part of our service delivery. Together, we continue to improve lives and everyday moments for older Australians and those living with disabilities.
At Accept Care we're committed to excellence in person-centred care and deeply value the needs of each individual and our community.
We are proud to welcome more individuals and families across Adelaide into our caring community, connecting them with reliable, compassionate caregivers they can trust.
Reviews
What our clients are saying
“Amazing customer service! Super atmosphere within the office and always a happy staff answering the phones!”
Fiona K
Home Care client
"From the first visit, I felt at ease. They listen, they care, and they treat me like family. I couldn’t ask for better support."
Mary G
Home Care client
"Nothing is too much to ask. Having support from Accpet has made such a difference. The carers are kind, respectful, and always go the extra mile to make my days easier."”
Helen
Aged Care client
“Living with a disability can make everyday things feel overwhelming, but having Sarah as my support worker has completely changed my outlook. She’s not only reliable and professional, she also takes the time to get to know me. She’s also patient when it comes to appointments, making sure I have everything I need without ever feeling rushed. It’s the little things she does, like remembering my favourite tea or checking in with a smile, that make me feel seen and supported. Thanks to her, I’m able to stay active, independent, and positive about the future."
Jason H
NDIS client
The Accept difference
More than 25 years helping make days brighter & better
Connected
A focus on what matters most to you, from experienced care professionals that take time to know you
Reliable
Delivering consistent care & support from a loyal team that puts your needs first
Responsive
Always talk directly with your care team, for faster more responsive care
Close by
As locals ourselves, we're part of your community, so we're here whenever you need
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Support at Home ready
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Own support staff in-house
- Direct phone access to care coordinator
- Fast response times on requests
- Dedicated service coordinators
- Local care team always close by
Why choose Accept Care?
Safe and secure
All Accept Care employees are thoroughly screened and background checked. Your privacy is always protected and your home is always respected. We are insured for liability, accident and theft coverage, just in case.
Empowered by partnerships
Accept Care is a modern organisation committed to creating a dynamic partnership with the people we care for. We bring to that relationship professional knowledge, experience and foresight.
Carefully selected team of specialists
Our carefully selected team of specialists include:
- Care coordinators and specialists with experience in NDIS and HCP
- Trained and certified home support workers
- Registered and enrolled nurses
- Allied health professionals
As a part of our commitment to creating holistic solutions for our clients we also collaborate with a wide and established network of other service providers.
Choice of staff and meaningful connections
Matching the right staff to our clients is at the core of Accept Care’s success. We know what a difference it makes to quality of service when the professional has a meaningful connection to you and your family. We also understand that even with the best intentions things may not work out the first time around. That’s why we offer our clients alternative options from a wide selection of qualified staff. Our staff profiles include information about work history and education, language, culture and religion, as well as personal interests and hobbies.
Vision and values
Accept Care’s vision is to improve the way Australians age and live with disabilities by empowering the individual. Our role is to provide excellent in-home care and services and we work in partnership with our clients, community groups and government organisations, as well as other organisations and healthcare providers, to achieve our vision.
We are committed to the values of honesty, compassion, accountability, respect and excellence and we continue to develop a positive organisational culture that models these core values.
At Accept Care we work to deliver excellent person-centred in-home care and services that are designed to help our clients live safely and comfortably, with dignity and in privacy. We place a high value on a standard of care that is tailored to meet the needs of the individual and our community.
We approach everything we do from the client’s perspective and according to their values, preferences, expressed needs, beliefs and cultural needs, family situation and lifestyle. Our clients, their families and their long-term carers are an integral part of our service delivery. We strive to work with, and in, our community to improve our clients’ quality of life and independence in their own home.
Service locations
Where you'll find us making days easier
Our Accept Care head office is based in North Adelaide, but we've grown into hearts and homes across Adelaide. In each location, our care teams are part of the community we serve. We are known and trusted by a growing network of clients, families and local health & care professionals in:
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Adelaide City
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Adelaide West
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Adelaide North
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Adelaide East
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Adelaide South