Find out how to apply for Support at Home funding

Getting started

Getting assessed

The assessment will determine what funding you receive

The assessor visits you at home and asks questions about your life, living arrangements, your goals and what type of help you need to live more comfortably at home. Be sure to be honest, to get the care & support you need. 

After the assessment, you’ll receive a letter with the outcome and what steps to take next.

Note that the assessor considers four key categories to work out the help and funding you may need, including:

• Falls risk – due to weakness, declining sight, stiffness, and more
• Daily living challenges – such as trouble with housework, bill paying or personal care & grooming
• Cognitive issues – like memory loss,  anxiety, confusion or losing sense of direction etc
• Carer burn out – such as signs of exhaustion and overwhelm

National waitlist

You'll be placed on the waitlist until funding is available (assigned)

Once approved for funding, you are placed on the national waitlist until your funding is released for use – known as having your 'funding assigned'. 

At this stage you may receive some interim funding while you wait, which be as long as 6-12 months.  

One month before your funding is made available, you will get a ‘Readiness Letter’ from My Aged Care, which includes important paperwork for you to review. 

Home care provider

It's now time to finally get the support you need

When you get the good news that your funding is 'assigned' you have 56 days to choose a the home care provider and get signed up to start your services.

To help make choosing easier, download our factsheet on How to Compare Home Care Providers (below). It has lots of useful tips on understanding fees and how to ensure you get the team and services you need.